Dealing with all kinds of aggressive behaviors is a part of a professional security guard’s job. Understanding how to identify aggressive behavior is an essential part of keeping a situation under control and avoiding escalation. The more under control your customers and employees are, the better your business operations and security will be in the long term. Here are a couple of things for you to keep in mind to help your professional security guards handle aggressive situations and behaviors on your property.
Common Indications of Aggressive Behavior
Aggressive behavior is not limited to just pushing, hitting, or screaming at someone. The most common aggressive act is verbal aggression. Common physical signs of aggressive behavior might be clenched fists, restlessness, verbal threats, or general hostility. Physical changes might also occur, like sweating, shaking, and rapid breathing. Understanding these signs as a security guard is important for taking control of a situation before it gets hideous for the business or property they are assigned to.
How Professional Security Guards Use De-Escalation Techniques
Responding effectively to an aggressive situation is essential to avoid escalation and making things worse. Always remaining calm and presenting a non-threatening stance can help de-escalate any aggressive behavior. Maintaining eye contact without being too confrontational can help you keep almost any situation under control. It is also essential to have all of your security equipment ready and nearby, like a mobile patrol app to help call for backup if you need it. Always make sure to document anything and everything afterward so you can use it as evidence in court if required.
Benefits of Using Predictive Measures to Help Figure Out Aggressive Behavior
One of the top advantages of understanding how to identify and respond to aggressive behavior is that it can help you create a much safer environment for everyone, including customers and employees. Always staying proactive can help prevent a smaller situation from blowing up into a large-scale issue. Continually looking for ways to improve and undergo the latest and best security training can make it a bit easier to learn how to best respond to any hostile or difficult situations.
Reach Out to a Security Company
ICS Security Services is a Baltimore security company with plenty of experience in the industry. We can help you secure any event, business, or location, as our security guards undergo the latest and best training methods. We offer both unarmed and patrol security guard services, so give us a call today!
FOR ALL YOUR SECURITY AND PROTECTION SERVICES, CONTACT ICS SECURITY SERVICES TODAY
ICS Security Services is a trusted and reliable security company dedicated to protecting you and your business. Our fully trained staff serves Maryland all throughout Baltimore, Catonsville, Columbia, Bethesda, White Marsh, Gaithersburg, Annapolis, Towson, and Hunt Valley. We are here to provide you with the best services and products when you need them.
For a bit more information on how we can assist you, visit our website or give a call at 410-719-8796.